Terms & Conditions

Terms and Conditions

Last Updated: 29/08/2024

Welcome to Satvika.shop! These Terms and Conditions ("Terms") govern your use of our website, www.satvika.shop (the "Site"), and your purchase of our products. By accessing or using the Site, you agree to comply with and be bound by these Terms. Please read them carefully before using our Site.

1. Acceptance of Terms

By accessing or using the Site, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you should not use our Site.

2. Use of the Site

  • Eligibility: You must be at least 18 years old or have the permission of a parent or guardian to use this Site and make purchases.

  • Account Creation: To purchase products, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to keep your account information updated.

  • Prohibited Conduct: You agree not to use the Site for any unlawful purpose, to violate any applicable laws or regulations, or to infringe on the rights of others.

3. Product Information and Pricing

  • Product Descriptions: We strive to provide accurate descriptions of our products, but we do not warrant that the descriptions are complete, current, or error-free. If you receive a product that does not match its description, your sole remedy is to return it in unused condition.

  • Pricing: All prices are listed in [insert currency] and are subject to change without notice. We make every effort to ensure the accuracy of pricing on the Site, but errors may occur. If we discover an error in the pricing of a product you have ordered, we will contact you to either reconfirm your order at the correct price or cancel it.

  • Taxes and Duties: You are responsible for paying any applicable taxes, duties, or fees related to your purchase.

4. Orders and Payments

  • Order Acceptance: All orders are subject to acceptance by Satvika. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product descriptions, or suspected fraud.

  • Payment Methods: We accept various payment methods as listed on the Site. By providing payment information, you represent and warrant that you are authorized to use the payment method and that the information you provide is accurate.

  • Order Confirmation: After placing an order, you will receive an email confirmation. This confirmation does not signify acceptance of your order but is merely a confirmation that we have received your order. We will notify you when your order has been shipped.

5. Shipping and Delivery

  • Shipping: We ship our products to various locations as specified on the Site. Shipping costs and delivery times may vary based on your location and the shipping method selected.

  • Delivery: Delivery times are estimates and not guaranteed. We are not responsible for delays caused by factors beyond our control, such as weather, carrier delays, or customs processing.

  • Risk of Loss: The risk of loss and title for products pass to you upon delivery of the products to the carrier.

6. Returns and Refunds

  • Return Policy: We want you to be satisfied with your purchase. If you are not completely happy, you may return your product in its original, unused condition within [insert number] days of receipt for a refund or exchange. Please see our Return Policy for more details.

  • Refunds: Refunds will be issued to the original payment method used for the purchase. Please allow [insert number] business days for the refund to process.

7. Intellectual Property

  • Ownership: All content on the Site, including text, images, logos, designs, and trademarks, is the property of Satvika or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from the Site without our express written permission.

  • License: We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site for personal, non-commercial purposes.

8. Limitation of Liability

To the fullest extent permitted by law, Satvika shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or related to your use of the Site or purchase of products.

9. Indemnification

You agree to indemnify, defend, and hold harmless Satvika, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, or expenses arising out of or related to your use of the Site or violation of these Terms.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [insert jurisdiction], without regard to its conflict of laws principles. Any disputes arising out of or related to these Terms shall be resolved exclusively in the courts of [insert jurisdiction].

11. Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site after the posting of changes constitutes your acceptance of the revised Terms.

12. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

Email: help.satvika@gmail.com
Address: 1602, Tower - A, Pioneer Araya, Sector 62, Gurgaon, Haryana - 122001 Phone: +91 9999002769

By using Satvika.shop, you acknowledge that you have read, understood, and agree to these Terms and Conditions. Thank you for choosing Satvika!